Shipping & Delivery Policy — Homenexa Smart Automation Pvt. Ltd.
We ensure your Homenexa products reach you quickly, safely, and with full transparency.
1. Delivery Coverage
We currently deliver and install across Jaipur, Patna, and selected partner cities in India.
2. Delivery Timelines
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Standard products: 5–10 business days after order confirmation.
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Custom automation or integrated setups: 10–20 business days (depending on project scope).
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Installation will be scheduled separately after delivery, based on customer convenience.
3. Shipping Charges
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Shipping charges (if any) will be displayed during checkout.
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For dealer or bulk orders, delivery terms are mutually agreed upon in advance.
4. Delivery Process
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Orders are shipped through reliable logistics partners.
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You will receive tracking details once your order is dispatched.
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For on-site installation projects, the Homenexa team will coordinate directly.
5. Damage or Missing Items
Please inspect all items at the time of delivery.
In case of any damage or missing parts, notify us within 48 hours at service@homenexa.com.
6. Installation
Our trained technicians handle installations.
Installation dates are confirmed with the customer based on site readiness.